Livingston Help for Seniors

Highlights of Livingston Help for Seniors:

· A free service that aims to improve the quality of life of older adults. The program identifies unmet needs of older adults and connects them to needed services.

· Older adults who have accessed EMS for assistance are screened for certain preventable conditions. Eligible patients are offered a free in-home visit from the Transitional Case Manager.

· Prior to home visit, a case manager contacts your office to determine any concerns you have for your patient and obtain a current medication list and problem list.

· The Transitional Case Manager visits older adults in their home and assess them for medical and social concerns. Based upon the evaluation, the case manager works with each patient, their family members, their physician, and elder care services to develop an individualized plan of care.

· The case manager will assist the patient and their families to find resources and services to meet their needs.

· Physicians receive a detailed summary of the needs and risks of the patient, as well any referrals made.

Benefits to Physicians
Þ      Improved patient care through quality case management.
Þ      Enhanced, timely patient information from case managers that is confidential and HIPAA compliant.
Þ      Higher patient satisfaction from meeting their needs and reducing stress.

Request of Physicians
Þ      Respond to the “PCP Contact Form”, which requests a list of your patient’s problems and current medications as soon as possible. This form is faxed to your office.
Þ      Encourage your patients to accept in-home visit from Livingston Help for Seniors when offered.

Livingston Help for Seniors is a Genesee Valley Health Partnership Collaboration
PO Box 545
Dansville, NY 14437
(585) 200-9510